Shipping & Returns
Thank you for shopping at www.moriceylon.lk. If you are not entirely satisfied with your purchase, we're here to help. All products purchased through www.moriceylon.lk or a listed store on this website are 100% natural, home grown and community sourced and free from additives and preservatives. Therefore, you may in some instance experience inconsistencies in color compared to similar products purchased in the market.
You have 24 hours to return any item from the time you purchased/received it. To be eligible for a return, your item should be purchased via www.moriceylon.lk or a listed sales outlet on this website and must be unused and in the same condition that you purchased it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase and your request should reach us via WhatsApp immediately upon receiving the item.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the product. If your return is approved, we will initiate a refund to your designated bank account.
You will be responsible for paying for your own shipping costs for purchases and or returning item/s. Shipping costs are non-refundable. Shipping time and costs may vary from one destination to another. MORICEYLON will share the mode of transportation & tracking information with the buyer for reference on a pre agreed media. MORICEYLON will not be liable for any damages due to shipping, postal delays or damages sustained during custom checks and during inbound delivery.
If you have any questions on how to return your item, contact us via our contact page.